![]() Manual syncing can only be initiated from a device that is not the "Main computer" when using WiFi syncing.īy default, mSecure should be allowed incoming and outgoing connections on Mac and Windows. Manual sync on Mac: mSecure 5 > File > Sync (command+shift+S) Manual sync on Windows: mSecure 5 > Click Sync button Manual sync on iOS: mSecure 5 > Tap and hold the top record (create a temp record if you have no records) > Drag down and release Manual sync on Android: mSecure 5 > Menu > Sync Now Click mSecure 5 from the top menu bar and select Preferences (command+comma).Disable the "Main Computer" toggle and confirm.Restarting your devices might be needed in order to fix any port number issues or other networking issues as well. Afterward, while in the main records view on your computer, perform a manual sync on another device. The first step to fix WiFi syncing issues on Mac or Windows is to disable the "Main Computer" toggle on your computer, restart mSecure 5 and re-enable the "Main Computer" toggle on the computer you are using as your main computer. Remove the mSecure.mscb file (move it to the trash bin or click command+delete to remove it).While holding the "Option" key, select the "Show Data file in Finder" option.Click Help in the top menu bar and hold the "Option" key on your keyboard.If running into WiFi syncing issues on Mac, you might want to create a backup of mSecure 5 on your Mac, have access to your QR code, know your account email address and password, and follow these steps to fix any basic issues: Also, you shouldn’t be trying to sync via WiFi using public WiFi connection… Do not switch your computer’s network to private if using a public WiFi connection.Under “Network profile, switch your network profile to “Private”.Click “Properties” for the network you’re connected to.Click the Internet Access icon on the bottom right corner of the taskbar.If using a wireless connection on your computer Click “Network” or the network that matches the network you’re using as the Main Computer in mSecure 5.Click the notifications icon on the bottom right corner of the taskbar.If using a wired connection on your computer When trying to use Wi-Fi syncing with Windows, please make sure you’ve set the network/ethernet setting to “Make this PC discoverable” and(or) make sure to set your network connection to a private connection in order to use Wi-Fi syncing in mSecure. Use this article to learn how to switch to a different account if needed. ![]() You can view the account being used in the Settings under Account settings in mSecure on each device.Make sure to use the same mSecure account on all devices.Please refer to these articlesto learn how to transfer your information from mSecure 3 or 4 to mSecure. msim backup file created in the previous versions. Important: mSecure will not sync with the previous versions of mSecure. Here are some basic steps you can take to fix WiFi syncing issues. Unfortunately, there are several issues that can arise while trying to sync via WiFi. ![]()
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